Monday, September 9, 2013

Analytical software for analysts - are they way too complex?


Are there analytical software out there that actually make learning from data intuitive? I have experience with quite a few of these packages but none of them are intuitive for the average business analyst without making them useless after looking at data in one or two dimensions. While this is good for business, I must admit that it makes life difficult as the problems one has to tackle get quite mundane when responding to queries from the not so statistically literate. 

What would be the ideal requirements for one to actually be able to get ideas from data? Let us assume that the average user has a sense of the business he / she is dealing in. At the end of the analysis he should be able to get a sense of how to drive the business forward or at least has a good sense of what are some of the drivers that would explore further. Let us further assume that the average business user also has the ability to understand counter-intuitive results and can basically understand two dimension analysis and can possibly understand three dimension analysis but will be unable to move forward beyond that. 

Ideally when my business problems are well-defined (in the sense that I at least know what I want to solve initially even though I might realize that I need to solve something much larger later), then these tools should be able to at least drive some initial value for the analysts by incorporating these business requirements. But when I am sifting through data without a clue as to what I am looking for, how do I identify patterns that are meaningful and at the same time not require me to be in that business domain forever?

Regression analysis required significant understanding of the statistics to be able to confidently drive the analysis. CART / CHAID type algorithms are relatively easier to understand but I am not sure if there are decent implementations of a software that makes the learning from CHAID / CART intuitive. Bayesian networks or topological data analysis might be an answer but I have not worked enough with these to have a viewpoint on the implementation perspective. These are good with identifying patterns but do not necessarily make it easier for the business to get their reads better.

Ultimately I believe business problems need to be solved with the business context in mind and there are no general software that will enable that. Is it time for one to be created?

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